Terms and Conditions
Your order constitutes acceptance of our terms and conditions below.
The contract is concluded between
Our farm
La Safranette
Responsible : Boris Assi
Roc de la rivičre
81 800 RABASTENS
Tel : 06 89 68 67 43 inter 00336 89 68 67 43
E-mail : safran@lasafranette.com
SIRET : 519 632 137 00021
And
You, the customer, as part of a system of distance selling.
Prices shown are in Euros and inclusive of all taxes (VAT).
Shipping charges are automatically calculated at the checkout.
Their calculation depends on the weight of the goods and the country of delivery.
Shipping are available as soon as the amount of the basket is 90 €
for delivery in France.
Mode of payment
By check in euros and payable in France.
Print the order form, enclose a check for the total amount payable
payable to The Safranette and send to:
La Safranette
Roc de la rivičre
81 800 Rabastens
Mode of payment
By bank transfer
Our bank details are shown in choosing this payment method during validation of the order.
Give us the number of the command as no reference in the transfer order
RIB visible on your account page on our site for your bank transfer.
Delivery will start upon receipt of your payment
Delivery time
The shipment will be made within 48 working hours plus mailing time required is usually a period of less than one week for France, 1-2 weeks for the countries of the European community and up to 3-6 weeks for other countries.
Special case :
Crocus sativus bulbs will be shipped between mid-June and mid-August in the order of commands.
The invoice of your order will be enclosed.
If the product ordered is unavailable, the customer will be informed as soon as possible and will then seek reimbursement of amounts paid or choose another product in stock.
The consumer shall have a period of seven days to exercise if he wants his right of withdrawal. The cost of returning goods will be borne (L.121-20 of the Consumer Code).
The ordered products travel at the risk of the customer.
Upon receipt of the package, the client will check the general appearance of products.
Any objection must be filed with the Safranette and / or mail within three days of delivery.
Returning a Defective Product :
Defective product must be returned in its original packaging, The Safranette within three working days of receipt of delivery days, enclosing a letter specifying the reasons for the return, and your PO invoice reference .
After reviewing the product and your application, a new product according to your order will be returned and a refund check your return shipping and within 7 working days.
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