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Conditions of Use

Terms and Conditions 

Your order constitutes acceptance of our terms and conditions below.

The contract is concluded between

Our farm

La Safranette
Responsible : Boris Assi
Roc de la rivière
81 800 RABASTENS
Tel : 06 89 68 67 43 inter 00336 89 68 67 43
E-mail : safran@lasafranette.com
SIRET : 519 632 137 00021

And

You, the customer, as part of a system of distance selling.

Prices shown are in Euros and inclusive of all taxes (VAT).
Shipping charges are automatically calculated at the checkout.
Their calculation depends on the weight of the goods and the country of delivery.
Shipping are available as soon as the amount of the basket is 90 €
for delivery in France.

Mode of payment

By check in euros and payable in France.

Print the order form, enclose a check for the total amount payable 
payable to The Safranette and send to:

La Safranette
Roc de la rivière
81 800 Rabastens

Mode of payment
By bank transfer

Our bank details are shown in choosing this payment method during validation of the order.

Give us the number of the command as no reference in the transfer order
RIB visible on your account page on our site for your bank transfer.

Delivery will start upon receipt of your payment

Delivery time

The shipment will be made within 48 working hours plus mailing time required is usually a period of less than one week for France, 1-2 weeks for the countries of the European community and up to 3-6 weeks for other countries.


Special case :

Crocus sativus bulbs will be shipped between mid-June and mid-August in the order of commands.
The invoice of your order will be enclosed.

If the product ordered is unavailable, the customer will be informed as soon as possible and will then seek reimbursement of amounts paid or choose another product in stock.

The consumer shall have a period of seven days to exercise if he wants his right of withdrawal. The cost of returning goods will be borne (L.121-20 of the Consumer Code).

The ordered products travel at the risk of the customer.
Upon receipt of the package, the client will check the general appearance of products.
Any objection must be filed with the Safranette and / or mail within three days of delivery.

Returning a Defective Product :

Defective product must be returned in its original packaging, The Safranette within three working days of receipt of delivery days, enclosing a letter specifying the reasons for the return, and your PO invoice reference . 

After reviewing the product and your application, a new product according to your order will be returned and a refund check your return shipping and within 7 working days.

 

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Shopping Cart  more
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Most Viewed
01.1 000 à 2 000 bulbs of Crocus sativus bio from France

1 000 à 2 000 bulbs of Crocus sativus bio from France


02.1 gr of saffron bio

1 gr of saffron bio


03.10 bulbs of Crocus sativus bio from France

10 bulbs of Crocus sativus bio from France


04.0,25 gr of saffron bio

0,25 gr of saffron bio


05.100 à 200 bulbs of Crocus sativus bio from France

100 à 200 bulbs of Crocus sativus bio from France


06.5 gr of saffron bio

5 gr of saffron bio


07.0,5gr of saffron bio

0,5gr of saffron bio


08.25 bulbs of Crocus sativus bio from France

25 bulbs of Crocus sativus bio from France


09.500 à 750 bulbs of Crocus sativus bio from France

500 à 750 bulbs of Crocus sativus bio from France


10.More than 5 gr of saffron bio

More than 5 gr of saffron bio


News Blog  more




Store Feedback
"J'étais ravie de vous rencontrer cet été!!! Bravo pour l'évolution du site, il est super beau!!! Le safran est top! Quand pourra t'on acheter des confitures?"
Sophie - Paris

"RECU EN 1 SEMAINE DE TRES BEAUX BULBES DE CROCUS SATIVUS SAFRAN MAGNIFIQUES.MERCI."
LOMBARD - MALIJAI

"Un stage très agréable a suivre, une belle rencontre et des conseils précieux prodigués par Boris. Une personne amoureux de son travail et qui nous a beaucoup appris. Découverte du Safran du champs à l'assiette... Encore Merci pour cet accueil et pour avoir partagé avec nous votre savoir et votre passion. Vivement la cueillette pour vous retrouver."
Kevin et Megane - Pau

"Quel plaisir de découvrir un producteur passionné et investi! Une production locale mis en valeur à travers des produits de qualité! Merci"
Françoise - Laguiole

"Deux jours au sein de la safranière nous ont permis de découvrir l'activité de la production desafran. Plus que la découverte, nous sommes repartis avec de véritables outils pour continuer notre projet. Que dire ? les qualités d'accueil, de transmission, d'écoute et la personnalité de Boris basées sur le partage sont autant de facteurs positifs qui rendent ce stage vivant, riche et instructif."
GALVAN Rénata et Jean Marc - MARIGNANE

"Un super accueil pour cette visite de la safranière de la part de Carine et Boris, que l'on a senti investi, passionné par la culture du safran. Très instructif et intéressant. Le thé au safran dégusté était divin. Encore merci !!"
Valérie et David - Lagrave

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La Safranette
Roc de la rivière
81 800 Rabastens
Tél : 06 89 68 67 43

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